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<p>Refunds are very rare due to a very personalised service. If a rare complaint is made about a&nbsp;<br>product being damaged by post we ask that you take a photograph, and keep the product&nbsp;<br>and the packaging for a collection from us either personally or by courier. As all products&nbsp;<br>sent by Post are fully insured we will replaced, at no extra charge to client .<br>Any defects in images or mounts and framing will be required to informing us within 48&nbsp;<br>hours of receipt. As all framed enlargements are delivered to the customer personally. We&nbsp;<br>always ask the client to inspect products while I am with them on the delivery.<br>Digital images.&nbsp;<br>Once digital images are delivered to customer via email or any other digital means, there&nbsp;<br>will be no refund . If an adjustment to an image needs to be made this will be done for the&nbsp;<br>client free of charge, and re sent to them .<br>All orders taken at people’s homes they have a 7 day cooling off period to change their mind<br>on the order.</p>
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